Etisalat, Nigeria’s biggest telecom company has launched a revamped version of its EasyMobile App. According to the company, among features, the new EasyMobile App enables customers on the network to get things done by eliminating the trouble of having to remember, text or dial certain codes before they can access services from their devices on the etisalat network.
Etisalat further revealed that the EasyMobile App now comes with an enhanced user interface and improved user experience with features that enable personalisation and instant customer support. The App is zero-rated, which means subscribers do not need to have data to use it.
Commenting on the App, the Director, Brands & Experience, Etisalat Nigeria, Elvis Ogiemwanye, explained that with the new EasyMobile App customers can further optimise the innovative value offerings that are available to them on the Etisalat network.
“The new EasyMobile App further demonstrates Etisalat’s unflinching commitment to continuously offer innovative services that help Nigerians to solve problems with the least effort as most things can be done on the app with just a tap. We are delighted at this latest product; it underlines how we leverage innovation to make life a lot better for our customers.”
In addition to other services that are available on the app, it can be used to interact with an Etisalat Customer Care Executive via live chat, opt-in and out of services, access promos and special offers, locate Etisalat Experience Centres and purchase airtime or data with a debit card. The App is available for download on Apple App Store and Google Play Store for iOS and Android devices.